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SMS / Hotlines of Government Institutions
Last Update: August 27, 2005
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Department of the Interior and Local Government (DILG)
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For Emergency Hotline : 117
An emergency call is a call that refers to an incident or a situation where a person's life or property is in danger or threatened.
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GAWIN 1345 government’s Info-call center
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For Info-Call Center Hotline : 1345
The public can dial 1-3-4-5 for PLDT landlines and Smart subscribers, while Globe subscribers and other telecom companies and calls outside Metro Manila dial (02) 981-5000.
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Department of Agriculture (DA)
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To send or receive messages for inquiries, suggestions, and comments about agriculture and fisheries,
- type DA<space><message>send to 2920.
Check out Bantay Presyo
Tel Nos: (02) 920-2216 or 926-6434
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Department of Budget and Management (DBM)
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SMS instructions : http://www.dbm.gov.ph/text_us.htm
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Department of Education (DepEd)
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SMS: Type DepED message/name
and send to 262 (for Smart) and 2327 (for Globe)
For more info on Detxt Messaging, click here
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Department of Environment and Natural Resources (DENR)
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SMS : Type DENR <your message> then send to 2920
Tel: (632) 928-1178
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Department of Energy (DOE)
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SMS : Type DOE <your message> Then send to 2920
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Department of Finance (DOF)
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SMS : DOF <space><NAME>/<DESIGNATION>/<AGENCY>/<COMPLAINT> and send to 269.
More on DOF SMS Guide
Hotlines : (02) 404-1774 / (02) 404-1776
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Department of Foreign Affairs (DFA)
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Hotline: 834-4000
SMS : Type TXTDFA <your message> Then send to 287 Smart
or 2287 Globe
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Department of Health (DOH)
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SMS :
Type DOH or DOHSEC <your message>
Type SARS <your message>
Then send to 2960 for all subscribers
Voluntary Blood Donation Hotline: 743-8301 loc 3125, 3126, 3127
Disaster Management Unit Hotline: (632) 711-6075 / 711-6050
Family Planning Hotline: (02) 5220176 / SMS 0917-8326756
More health hotlines
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Department of Labor and Employment (DOLE)
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Hotline: (632) 527-8000
The DOLE launched the "Trabaho...I-Text Mo! " an SMS service of the Phil-JobNet. Under this project, jobseekers may now use their cell phones in inquiring job vacancies posted at the Phil-JobNet.
Click here for more info
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Department of Public Works and Highways (DPWH)
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SMS : Type DPWH (space) <message> (space)
<sender's contact detail>
Send to 2920 (Globe/Smart)
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Department of Social Welfare and Development (DSWD)
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For DSWD complaints and inquiries please call Direct Line : 951-71-19
Txt DSWD 09189122813
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Department of Trade and Industry (DTI)
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Hotline : 8977-DTI or 8977-384
assistance center http://www.dti.gov.ph/contentment/66/68/59.jsp
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Department of Transportation and Communications (DOTC)
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Taksing isnabero? Commuter Woes? Colorum Vehicles? Smoke Belchers? Victim of Transport Abuse?
You may direct any inquiries to our administration line by calling 727-1710 or 723-8235
SMS : Type DOTC <your message> Then send to 2299
Hotline : 7890
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Civil Service Commission (COMELEC)
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The transacting public can send reports to 0917-TEXTCSC or 0917-8398272.
Text CSC operates Mondays through Fridays, from 8:00 a.m. to 6:00 p.m.
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Commission on Elections (COMELEC)
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SMS: Type COMELEC <your message> then send to 2960
Hotline: 5276111 / 5259294-97
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Commission on Filipino Overseas (CFO)
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SMS: Send text messages to 700236 (Smart and Talk n Txt Subscribers)
Hotline: 561-8321 loc 300 to 304; 200 to 204; 101 to 105
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Council for the Welfare of Children (CWC)
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Hotlines: 743-83-75 / 781-10-39 / 740-88-63 / 740-88-64
Child Help Intervention and Protective Service Unit 734-86-34
Sagip Batang Manggagawa Hotline: 527-35-13
Bantay Bata Hotline: 163
Child Rights Center, Commission on Human Rights Hotline: 927-40-33
Task Force on Child Protection, Department of Justice Hotline: 523-84-81
Special Committee on the Protection of Children, Department of Justice Hotline: 525-16-80
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Commission on Higher Education (CHED)
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SMS: Type CHEDCENTRAL <your message> then send to 2960
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Energy Regulatory Commission (ERC)
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SMS : Type ERC <your message> Then send to 2920 (Globe and Smart)
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Government Service Insurance System (GSIS)
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SMS :
To register, members just have to :
Type GSIS Reg <Policy#> <Last Name> <First Name>
To inquire about salary outstanding balance:
Type GSIS SLBAL
To inquire about salary loan application status:
Type GSIS SLSTAT
To inquire about loanable amount from salary loan:
Type GSIS SLAMT
Then send to 248 for Smart and 2390 for Globe
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Land Registration Authority (LRA)
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Public Assistance and Action Center Hotline : 920-1026 loc 204
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Land Transportation Franchising & Regulatory Board (LTFRB)
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TEXT LTFRB GUIDE - "INFO BILIS, WALANG MINTIS"
FOR CONFIRMATION
LTFRBNAME(Company/Person)TRANSNO
FOR SCHEDULE OF HEARING
LTFRBNAME(Company/Person)HEARING
FOR DECISIONS
LTFRBNAME(Company/Person)FRANCHISE
FOR COMPLAINTS/QUERIES
LTFRBCOMPLAINTNAME
SEND TO 2299
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Land Transportation Office (LTO) - Bantay Usok
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Bantay Usok is the Anti-Smoke Belching Project of ABS CBN Foundation's Bantay Kalikasan, leading the fight against air pollution through pro-active movement, information, education and communication.
SMS : Usok (space) plate number (space) location sighted (space) vehicle identification
then send to 2366
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Manila International Airport Authority (MIAA)
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(632) 877-1109 Connecting all Departments
(632) 877-1111 Emergency/Complaints Assistance Center
(632) 877-1120 NAIA Terminal 1 Flight Information
(632) 877-1130 NAIA Terminal 2 Flight Information
(632) 832-3566 Old Domestic Terminal
SMS: (0917) 839-6242 (TextNAIA)
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Maritime Industry Authority (MARINA)
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SMS : For suggestions/complaints/comments to MARINA, just text
Tell MARINA <Your comments/suggestions/complaints> then send to 700MARINA (700627462)
To inform MARINA that there's a maritime accident and you want to request for assistance, just text:
Txt SOS <Maritime Accident>
You may also include your name and contact no.
then send to 700MARINA (700627462)
for more instructions
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Metropolitan Manila Development Authority (MMDA)
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Problema sa Trapiko o Baha?
Hotline: 136
Phone: 8820877 / 8820889
SMS : Type MMDA <your message> and send to 2947 for Globe and 288 for Smart
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National Food Authority (NFA)
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Hotline: 712-32-41 to 45
Locals 8221 * 8224 * 8310 * 8314
In the provinces, complaints and inquiries may be addressed to the nearest NFA Office
SMS : (for complaints/grievances) Type cmp name/address/message or
(for suggestions) Type sug name/address/message or
(inquiries/request for assistance) Type qry name/address/message
then send to 09176210927
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National Meat Inspection Commission (NMIC)
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The general public could now assist the government in checking the illegal preparation and importation of meat through its various text and call centers all over the country:
http://www.da.gov.ph/announcement/txtcall_meat.html
Hotline: 9247973
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National Poison Control (NPC)
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Hotline: 5241078
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National Police Commission (NAPOLCOM)
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"TEXT NAPOLCOM" - Download Instructions
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National Statistics Office (NSO)
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You may request for your documents through:
NSO Helpline : 7371111
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National Telecommunications Commission (NTC)
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Anti-Phone Theft Service
First step is to register to TEXT 682. Registration is valid for one year. To find out the IMEI of your mobile phone, simply type *#06# or look for it on the printed compliance plate under the battery.
To register, simply type REG <CELLPHONE NUMBER> <IMEI> <PINCODE> and send to 682
You must block your phone as soon as you learn it is lost or stolen. You may use any GSM phone to BLOCK a cellular phone.
To block phone, simply type BLOCK <CELL PHONE NUMBER> <PIN CODE> and send to 682.
for more instructions
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National Youth Commission (NYC)
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SMS: Type TXT NYC <your message> and send to 2920
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Office of Civil Defense (OCD)
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Hotline: 9115061
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Office of the Press Secretary (OPS)
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SMS: Type itell OPS <your message> and send to:
2975 (Globe and Touch Mobile) / 211 (Smart and Talk n' Text)
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Overseas Workers Welfare Administration (OWWA)
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Hotline : 5511560 / 5516641
To Text your comments and suggestions:
SMS: 2990PAGIBIG (29907244244) For Globe
and 09178922990 For Smart/Talk&text/Sun
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Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA)
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For the latest in weather news,
call our new 24-hour hotline at
433-ULAN (433-8526)
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Philippine Charity Sweepstakes Office (PCSO)
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SMS: Type TEXT PCSO <your message> and send to 2219 (Globe and Touch Mobile)
Hotline: 1908-888PCSO or 1908-8887276
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Philippine Health Insurance Corporation (PhilHealth)
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Healthline: 6379999
SMS: “PhilHealth Ko! 2960” is the latest and most convenient way for members to inquire about their PhilHealth Identification Numbers (PIN), status of claims, list of legal dependents, contribution rates, validity date of hospitals’ and doctors’ accreditation, schedule of seminars, PhilHealth radio programs, location of PhilHealth offices, among others.
Click here to know Philhealth TXT formats.
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Philippine Military Academy (PMA)
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SMS : Type PMA <your message> then send to 2208 for Globe/TouchMobile and 700245 for Smart/TalknText
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Philippine National Police (PNP)
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SMS : Type PNP <your message> then send to 2920
Contact PNP or dial 117 for emergency
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Philippine Overseas Employment Administration (POEA)
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Hotline : 7221144 / 7221155
SMS : Type TxtPOEA <your message> Then send to 276 for SMART or 2385 for Globe
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Philippine Tourism Authority (PhilTourism)
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To inquire about General Information type PTA
To inquire about Tour / Promo Packages type PTAPKG
To inquire about List of Hotels, Resorts, Golf Courses and Parks operated/managed by PTA
type PTALIST
To inquire about Directory of PTA Properties type PTADIR
To inquire about Travel Tax type PTATTAX
To make Reservations type : PTABOOK
Send to : 2360 for Globe and 2260 for Smart
for more info
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Philippine Veterans Affairs Office (PVAO)
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Hotline : 9950888
Miscellaneous Benefits Division : 9122175
Educational Benefits Division : 9125232
Old Age Pension Division : 9124858
Burial, Death and Disability Division : 9124757
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Securities and Exchange Commission (SEC)
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Hotline: Dial 1-908-1-275732
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Social Security System (SSS)
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Text-SSS is a short messaging service (SMS)-based information service system that allows members to inquire about their number of contributions and status of loan applications using text messages.
http://www.sss.gov.ph/other/othe1020.htm
Hotline : 924-7777
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Technical Education and Skills Development Authority (TESDA)
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Hotline: 887-7777
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Technology & Livelihood Resource Center (TLRC)
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Hotlines:
General Information - 637-3712
Training - 633-5709; 633-6728
Connecting to all Departments - 637-4108 to 12; 637-4118 to 22
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