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Frequently Asked Questions
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Social
Security:
Refer to any of these links: https://www.sss.gov.ph/form/form0000.htm
http://www.gov.ph/download/default.asp
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SSS Internet Online Inquiry
System |
Online Inquiry http://sss-online.sss.gov.ph:8888/sss-selfserve/controller
You may send any comments or suggestions
on the Online Inquiry System by email
through sssemail@info.com.ph
or by accomplishing the feedback
form.
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Social Security System Identification
Card |
An active SSS member with at least one
monthly contribution and SSS pensioners
may apply for the new SS ID by filling
out and submitting an SSS Form E-6 to
the nearest SSS branch that has facilities
for SS ID capture.
SSS Form E-6 must be submitted together
with any of the following primary documents:
- Passport
- Professional Regulation Commission
(PRC) card
- Seaman's book
In the absence of any of these documents,
the applicant may present any two of the
following documents, provided at least
one document contains the applicant's
photograph:
- Driver's license
- Valid National Bureau of Investigation
(NBI) clearance
- School or company ID
- Postal ID
- Senior citizen card
- Major credit card
- Voter's ID
- Savings account passbook
- Alien certificate of registration
- Government Service Insurance System
(GSIS) member's record
- Certification from the Office of
Southern/Northern Cultural Communities
or Office of Muslim Affairs
- Taxpayer Identification Number (TIN)
card
When you submit your application, the
SSS will immediately obtain your personal
data (i.e. your fingerprints, facial image,
signature, and personal identification
number will be electronically recorded)
for transfer to your new ID card. The
ID card will be mailed to the address
you specified on your Form E-6. If you
do not receive your ID within 30 days
from the date on which you applied, you
may inquire from any SSS branch in your
area.
The new SSS ID card is issued free for
first-time applicants. However, a replacement
fee will be charged under the following
circumstances:
- when the ID card is lost
- when the ID card is damaged
- when the applicant avails of the
option to omit the printing of the
date of birth on the card
You may download a copy of SSS
Form E-6 by following this link.
How can one register with the SSS?
- General Requirements
A person registering with the SSS
for the first time as an employee,
self-employed, non-working spouse
or OFW should submit, together with
the SSS registration form, a photocopy
of his/her birth or baptismal certificate
or passport. In the absence of these
documents, any two of the following
documents:
- record of employment
- GSIS member's record
- certificate from the National
Archive
- birth/baptismal certificate
of children
- marriage contract
- driver’s license
- school records or voter’s
ID card
- Alien Certificate of Registration,
or
- joint affidavit of two disinterested
parties attesting to the correct
name and/or fact of birth of the
person concerned
A married person should also submit
his or her marriage contract upon
registration. If reporting children,
he or she should submit the birth
or baptismal certificate of the child,
if legitimate; proof of filiation
showing acknowledgment of the child,
if illegitimate; or decree of adoption,
if legally adopted.
The original or certified true copies
of these documents should be presented
to the SSS for authentication.
- For Employees
An employee should accomplish SSS
Form E-1 (Personal Data Record) and
submit it together with the general
requirements.
- For Employers
- Single Proprietorships An owner
of a single proprietorship business
should accomplish and submit SSS
Forms R-1 (Employer's Data Record)
and R-1A (Initial or Subsequent
List of Employees).
- Partnerships
Any of the partners of a partnership
firm should accomplish SSS Forms
R-1 (Employer's Data Record) and
R-1A (Initial or Subsequent List
of Employees) and submit these
forms together with a photocopy
of the Articles of Partnership.
The original copy of the Articles
of Partnership must be presented
for authentication.
- Corporations
A corporation must accomplish
SSS Forms R-1 (Employer's Data
Record) and R-1A (Initial or Subsequent
List of Employees) signed by its
President or any of the corporate
officers or incorporators and
submit these forms together with
the photocopy of the Articles
of Incorporation. The original
copy of the Articles of Incorporation
must be presented to the SSS for
authentication.
- Household-Helper Employers
A household-helper employer who
has an existing SS number should
use his personal SS number as
his employer number in all transactions
with regard to his household-helper.
If the employer has no existing
SS number, he should get his SS
number by accomplishing SSS Form
E-1 (Member's Data Record).
- For Self-Employed Members
A self-employed person should accomplish
SSS Form RS-1 (Self-Employed Data
Record) and submit it together with
the general requirements. If the self-employed
member has employees, he should also
register as an employer and secure
an employer ID number that his company
must use in all transactions with
the SSS.
- For Voluntary Members
- Separated Members
A member who is separated from
employment or ceased to be self-employed/
overseas Filipino worker/ non-working
spouse and would like to continue
paying his contributions should
get in touch with the nearest
SSS office. Being a previous member,
he will not be issued a new number.
It is only his membership status
that will be changed from covered
employee, self-employed, OFW or
non-working spouse to a voluntary
paying member.
- Non-Working Spouses
A non-working spouse should accomplish
SSS Form NW-1 (Non-Working Spouse
Data Record) and submit it, duly
signed by the working spouse,
with a copy of his marriage certificate.
In the absence of the marriage
certificate, the applicant may
submit a copy of SSS Form E-1
or E-4 of the working spouse where
his name is reported.
- Overseas Filipino Workers (OFWs)
An OFW should accomplish SSS Form
OW-1 (Overseas Worker Record Form)
and submit it together with the
general requirements.
How can a member change the data in
his membership records?
Changes in a member's record should be
reported immediately to the nearest SSS
office by accomplishing SSS Form E-4 (Member's
Data Amendment Form). He should submit
a photocopy of the following:
- marriage certificate for change
of status
- birth or baptismal certificates
of children for change or addition
of dependents
- birth or baptismal certificate for
correction of birth date and name
In case of non-availability of birth record
or baptismal certificate, submit a certificate
of loss or non-availability from the local
civil registrar of the place where the
member was born and from the parish priest
of the locality where the member was baptized,
together with any two of the following
documents:
- record of employment
- GSIS member's record
- certificate from the National Archive
- Alien Certificate of Registration
- birth/baptismal certificates of
children
- marriage contract
- school records
- passport
- joint affidavit of two disinterested
parties attesting to the correct name
and/or fact of birth of the person
concerned
The original or certified true copies
of the documents should be presented to
the SSS for authentication.
Who are considered the legal dependents
of a member?
The legal beneficiaries of a married member
are his legally married spouse, legitimate,
legitimated, legally adopted or illegitimate
children. These are his primary beneficiaries.
If he is single, his benefits will go
to his dependent parents, who are considered
his secondary beneficiaries.
In the absence of both primary and secondary
beneficiaries, whoever is designated by
the member in his membership record becomes
the legal beneficiary.
When the member loses his SS ID card
or cannot remember his SS number, should
he secure another SS number?
No. The SS number assigned to a member
is his lifetime number and must always
be used in all transactions with the SSS.
He should not secure another number at
any other time.
If he wishes to secure another SS ID and
cannot remember his SS number, he may
inquire from the nearest SSS office.
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Duties and Responsibilities
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What are the duties and responsibilities
of an SSS employee-member?
An SSS member should:
- secure an SS number;
- ensure that he is reported by his
employer to the SSS;
- pay his monthly share of contributions
and ensure that these contributions
are remitted to the SSS by his employer;
- ensure that SSS Form R3s (Quarterly
Collection Lists), where his name
is included, are submitted to the
SSS by his employer every quarter;
- pay his monthly loan amortization,
if any, through salary deduction and
ensure that these payments are remitted
to the SSS by his employer;
- update or correct his personal records
with the SSS by submitting a duly
filled-up SSS Form E-4 (Member's Data
Amendment Form) and supporting documents,
such as marriage certificate for change
of status, or birth or baptismal certificate
for change or correction of name or
date of birth, to avoid delays in
the processing of benefit claims;
and
- be conscious of changes and improvements
in SSS policies and benefit structure.
What are the duties and responsibilities
of an SSS employer-member?
An employer is obliged to:
- require the presentation of the
SS number of prospective employees;
- report all his employees for SS
coverage within one month from date
of employment by submitting an
- accomplished SSS Form R-1A at the
membership counter of the nearest
SSS office;
- deduct from his employees the monthly
SS contribution based on the schedule
of contributions; pay his share of
contributions including Employees'
Compensation (EC) and remit these
contributions to any SSS-accredited
bank within five days after the covered
month;
- submit a summary of all his employees'
contributions (Contribution Collection
List) together with a copy of the
Special Bank Receipt (SBR) and SSS
Form R-5 (Payment Return Form) to
the nearest SSS branch or Postal Services
Office within 10 days after the applicable
quarter;
An employer may also participate in
the SSSNet, a computer service using
the electronic data interchange technology,
designed to hasten the posting of
employees contributions for faster
processing and availment of benefits
and loan privileges. Employers who
are using this facility shall pay
their employees' contributions and
transmit both the employee and employer
contributions data on or before the
10th day following the month when
said contributions are due and applicable.
Or, the employer may opt to participate
in the R3 Tape/ Diskette Project,
which allows the submission of the
quarterly summary of employees' contributions
thru a computer tape or diskette.
This system is a better alternative
to manual reporting as it minimizes
encoding errors and processing time.
Under this scheme, the employer shall
submit the R3 tape or diskette on
or before the last working day of
the applicable month.
- issue official receipts and maintain
official records of employment and
remittances for all contributions
deducted from his employees every
month or indicate such deductions
from his employees' pay envelopes;
A household helper employer should
submit an accomplished SSS Form H-3
(Quarterly Collection List for Househelpers)
together with the SSS Form R-5s. Household
helpers employers in the National
Capital Region may enroll in the Auto-Debit
Arrangement System, which allows the
one-time enrollment of the employer's
bank account for the automatic payment
of monthly SS contributions and loan
repayments. This arrangement is open
at the United Coconut Planters Bank,
Far East Bank and Trust Co., Equitable
Bank, Bank of the Philippine Islands,
Metropolitan Bank and Trust Co. and
the Philippine National Bank.
- remit to the SSS all salary, educational,
stocks investment or privatization
loan amortization of his employees
and submit an accomplished SSS Form
ML-1 (Quarterly Salary/ Educational/
Calamity/ Stock Investment Loan Payment
Return Form) to any of the SSS-accredited
banks on or before the 20th day of
the month after the applicable quarter;
submit a summary of all employees'
loan amortization thru an accomplished
SSS Form ML-2 (Collection List) with
copies of the SBRs and SSS Form ML-1
to the nearest branch or Postal Services
Office within 10 days after the applicable
quarter;
An employer may also participate in
the Salary Loan Repayment Tape/Diskette
project, which allows the submission
of the quarterly summary of employees'
loan repayment thru a computer tape
or diskette. This system provides
the employer with convenience and
hastens the posting of member's loan
repayments. Under this scheme, the
employer shall submit the ML-2 tape
or diskette on or before the last
working day of the applicable month.
- advance SS and EC sickness benefits
due his employees once these are approved
by the SSS;
- advance SS maternity benefits due
to qualified female employees;
- file for reimbursement for all legally
advanced sickness and maternity benefits;
- keep his employees updated on the
changes in SSS policies and increases
in their benefits;
- ensure that all forms submitted
are properly and accurately accomplished;
- inform SSS of any change in company
address, business name, or temporary/permanent
cessation of business operations thru
the submission of a duly notarized
SSS Form R-8 (Employer's Data Amendment
Form);
- submit annually an updated SSS Form
L-501 (Specimen Signature Card); and,
- certify Medicare forms and other
SSS-related documents for the employees
when required for purposes of their
claims.
What are the duties and responsibilities
of a voluntary/self-employed member?
A voluntary/self-employed member should:
- pay his contributions using SSS
Form RS-5 (Contributions Payment Return
Form) monthly or in accordance with
the prescribed schedule; In case of
change in monthly earnings or contribution,
he should notify the nearest SSS office
in writing.
- update or correct his personal records
with the SSS by submitting a duly
filled-up SSS Form E-4 (Member's Data
Amendment Form) and supporting documents
such as marriage certificate;
- be conscious of changes and improvements
in SSS policies and benefit structure.
Self-employed and voluntary members in
the National Capital Region may enroll
in the Auto-Debit Arrangement System,
which allows the one-time enrollment of
the member's bank account for the automatic
payment of monthly SSS contributions and
loan repayments. This arrangement is open
at the United Coconut Planters Bank, Far
East Bank and Trust Co., Equitable Bank,
Bank of the Philippine Islands, Metropolitan
Bank and Trust Co., and the Philippine
National Bank.
Monthly contributions based on the
gross compensation of SSS members are
payable under two programs, as follows:
- SSS - 9.4% average monthly
compensation not exceeding P15,000
and payable by both employer (6.07%)
and employee (3.33%).
- EC - 1% of average monthly
compensation not exceeding P1,000
and payable only by the employer.
What is the basis for determining the
monthly salary credit and monthly contributions
of an SSS member?
- For an employee - The monthly
salary credit should be based on the
total actual remuneration from employment,
including cost of living allowance,
as well as the cash value of any remuneration
paid in kind as stated in the Social
Security Law of 1997, Sec. 8 (f).
The monthly contributions of a member
can be determined based on his monthly
salary credit which will be according
to the Table
of Contributions.
- For self-employed or voluntary
members - the monthly earnings
declared at the time of registration
shall be the basis of his monthly
salary credit. However, the declared
earnings should not be lower than
P1,000 per month except for the OFWs
whose lowest monthly salary credit
is pegged at P3,000.
What is the minimum/maximum monthly
salary credit of a member?
The minimum monthly salary credit is P1,000
and the maximum is P15,000 beginning January
2002.
What are the different modes of paying
the SSS contributions?
SSS contributions may be paid through:
- accredited banks;
- over-the-counter transactions at
the Cashiering Department in the SSS
head office;
- electronic data interchange (EDI)
for enrolled employer members;
- automatic debit arrangement (ADA)
with banks.
How should the member pay his monthly
contributions?
- For an employee, including
household helpers - monthly through
salary deduction, starting on the
first month of employment.
The employer should use SSS Form R-5
(Contributions Payment Return) for
payments over-the-counter and through
accredited banks. Household employers
may also pay through ADA.
- For a self-employed member,
including farmers and fisherfolks
- monthly, upon approval of membership.
The self-employed should use SSS Form
RS-5 (Contributions Payment Return
for Self-employed/ Voluntary Members)
for payment through accredited banks
or over-the-counter. He may also pay
through ADA.
- For a voluntary member,
including non-working spouses and
OFWs - monthly. The voluntary member
should use SSS Form RS-5 (Contributions
Payment Return for Self-employed/
Voluntary Members) for payment through
accredited banks or over-the-counter.
He may also pay through ADA.
Self-employed and voluntary members
are allowed to change their monthly
salary credit (MSC) once in a given
year without a need for a written
request. Increase or decrease in MSC
shall be up to 20 percent of the current
MSC but in no case shall it be lower
than P1,000 (P3,000 for OFWs). Increase
made in excess of 20 percent shall
require the presentation and submission
of a copy of the income tax return
(ITR) for the prior year, duly received
by the Bureau of Internal Revenue
(BIR).
Retroactive payment of contributions
will not be allowed for self-employed
and voluntary members.
When is the remittance of contributions
due?
- For employers
- Employers who remit through
the electronic data interchange
(EDI) system - on or before the
10th day of the month following
the applicable month
- Household employers who remit
through automatic debit arrangement
(ADA) - deducted from bank account
every 10th day of the month following
the applicable month
- Employers, including household
helper employers, who remit over-the-counter
or through banks - on or before
the 5th calendar day of the month
following the applicable month
- For self-employed and voluntary
members
- Self-employed and voluntary
members who remit through automatic
debit arrangement (ADA) - deducted
from bank account on or before
the 10th day of the month following
the applicable month
- Self-employed and voluntary
members who remit over-the-counter
or through banks - on or before
the 5th day of the month following
the applicable month
When and how should employers report
their contribution payments to the SSS?
- Employers who remit through the
electronic data interchange (EDI)
system - monthly, through the Monthly
Collection List (MCL), on or before
the 10th day of the month following
the applicable month.
- Household employers who remit through
automatic debit arrangement (ADA)
- reporting is done between the SSS
and the bank upon enrollment of the
employer.
- Employers, including household employers,
who remit over-the-counter or through
banks - within the first 10 days after
every quarter ending in March, June,
September and December using the Contribution
Collection List (SSS Form R-3) with
the copies of the validated SSS Form
R-5 and SBR; or within the first 5
days following the applicable month
using R-3 diskette with copies of
the validated Form R-5 and SBR and
transmittal letter.
2003 Contribution Schedule (Tables)
For more questions
on Social Security, check out http://www.sss.gov.ph/.
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