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Frequently Asked Questions


Social Security:

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Refer to any of these links:
  • https://www.sss.gov.ph/form/form0000.htm
  • http://www.gov.ph/download/default.asp


    Benefits


    SSS Internet Online Inquiry System

    Online Inquiry http://sss-online.sss.gov.ph:8888/sss-selfserve/controller

    You may send any comments or suggestions on the Online Inquiry System by email through sssemail@info.com.ph or by accomplishing the feedback form.


    Social Security System Identification Card

    An active SSS member with at least one monthly contribution and SSS pensioners may apply for the new SS ID by filling out and submitting an SSS Form E-6 to the nearest SSS branch that has facilities for SS ID capture.

    SSS Form E-6 must be submitted together with any of the following primary documents:
    • Passport
    • Professional Regulation Commission (PRC) card
    • Seaman's book
    In the absence of any of these documents, the applicant may present any two of the following documents, provided at least one document contains the applicant's photograph:
    • Driver's license
    • Valid National Bureau of Investigation (NBI) clearance
    • School or company ID
    • Postal ID
    • Senior citizen card
    • Major credit card
    • Voter's ID
    • Savings account passbook
    • Alien certificate of registration
    • Government Service Insurance System (GSIS) member's record
    • Certification from the Office of Southern/Northern Cultural Communities or Office of Muslim Affairs
    • Taxpayer Identification Number (TIN) card
    When you submit your application, the SSS will immediately obtain your personal data (i.e. your fingerprints, facial image, signature, and personal identification number will be electronically recorded) for transfer to your new ID card. The ID card will be mailed to the address you specified on your Form E-6. If you do not receive your ID within 30 days from the date on which you applied, you may inquire from any SSS branch in your area.

    The new SSS ID card is issued free for first-time applicants. However, a replacement fee will be charged under the following circumstances:
    • when the ID card is lost
    • when the ID card is damaged
    • when the applicant avails of the option to omit the printing of the date of birth on the card
    You may download a copy of SSS Form E-6 by following this link.


    Registration Procedure

    How can one register with the SSS?
    1. General Requirements

      A person registering with the SSS for the first time as an employee, self-employed, non-working spouse or OFW should submit, together with the SSS registration form, a photocopy of his/her birth or baptismal certificate or passport. In the absence of these documents, any two of the following documents:
      • record of employment
      • GSIS member's record
      • certificate from the National Archive
      • birth/baptismal certificate of children
      • marriage contract
      • driver’s license
      • school records or voter’s ID card
      • Alien Certificate of Registration, or
      • joint affidavit of two disinterested parties attesting to the correct name and/or fact of birth of the person concerned

      A married person should also submit his or her marriage contract upon registration. If reporting children, he or she should submit the birth or baptismal certificate of the child, if legitimate; proof of filiation showing acknowledgment of the child, if illegitimate; or decree of adoption, if legally adopted.

      The original or certified true copies of these documents should be presented to the SSS for authentication.

    2. For Employees

      An employee should accomplish SSS Form E-1 (Personal Data Record) and submit it together with the general requirements.

    3. For Employers

      • Single Proprietorships An owner of a single proprietorship business should accomplish and submit SSS Forms R-1 (Employer's Data Record) and R-1A (Initial or Subsequent List of Employees).

      • Partnerships
        Any of the partners of a partnership firm should accomplish SSS Forms R-1 (Employer's Data Record) and R-1A (Initial or Subsequent List of Employees) and submit these forms together with a photocopy of the Articles of Partnership. The original copy of the Articles of Partnership must be presented for authentication.

      • Corporations
        A corporation must accomplish SSS Forms R-1 (Employer's Data Record) and R-1A (Initial or Subsequent List of Employees) signed by its President or any of the corporate officers or incorporators and submit these forms together with the photocopy of the Articles of Incorporation. The original copy of the Articles of Incorporation must be presented to the SSS for authentication.

      • Household-Helper Employers
        A household-helper employer who has an existing SS number should use his personal SS number as his employer number in all transactions with regard to his household-helper. If the employer has no existing SS number, he should get his SS number by accomplishing SSS Form E-1 (Member's Data Record).

    4. For Self-Employed Members

      A self-employed person should accomplish SSS Form RS-1 (Self-Employed Data Record) and submit it together with the general requirements. If the self-employed member has employees, he should also register as an employer and secure an employer ID number that his company must use in all transactions with the SSS.

    5. For Voluntary Members

      • Separated Members

        A member who is separated from employment or ceased to be self-employed/ overseas Filipino worker/ non-working spouse and would like to continue paying his contributions should get in touch with the nearest SSS office. Being a previous member, he will not be issued a new number. It is only his membership status that will be changed from covered employee, self-employed, OFW or non-working spouse to a voluntary paying member.

      • Non-Working Spouses

        A non-working spouse should accomplish SSS Form NW-1 (Non-Working Spouse Data Record) and submit it, duly signed by the working spouse, with a copy of his marriage certificate. In the absence of the marriage certificate, the applicant may submit a copy of SSS Form E-1 or E-4 of the working spouse where his name is reported.

      • Overseas Filipino Workers (OFWs)

        An OFW should accomplish SSS Form OW-1 (Overseas Worker Record Form) and submit it together with the general requirements.
    How can a member change the data in his membership records?

    Changes in a member's record should be reported immediately to the nearest SSS office by accomplishing SSS Form E-4 (Member's Data Amendment Form). He should submit a photocopy of the following:
    • marriage certificate for change of status
    • birth or baptismal certificates of children for change or addition of dependents
    • birth or baptismal certificate for correction of birth date and name
    In case of non-availability of birth record or baptismal certificate, submit a certificate of loss or non-availability from the local civil registrar of the place where the member was born and from the parish priest of the locality where the member was baptized, together with any two of the following documents:
    • record of employment
    • GSIS member's record
    • certificate from the National Archive
    • Alien Certificate of Registration
    • birth/baptismal certificates of children
    • marriage contract
    • school records
    • passport
    • joint affidavit of two disinterested parties attesting to the correct name and/or fact of birth of the person concerned
    The original or certified true copies of the documents should be presented to the SSS for authentication.

    Who are considered the legal dependents of a member?

    The legal beneficiaries of a married member are his legally married spouse, legitimate, legitimated, legally adopted or illegitimate children. These are his primary beneficiaries.

    If he is single, his benefits will go to his dependent parents, who are considered his secondary beneficiaries.

    In the absence of both primary and secondary beneficiaries, whoever is designated by the member in his membership record becomes the legal beneficiary.

    When the member loses his SS ID card or cannot remember his SS number, should he secure another SS number?

    No. The SS number assigned to a member is his lifetime number and must always be used in all transactions with the SSS. He should not secure another number at any other time.

    If he wishes to secure another SS ID and cannot remember his SS number, he may inquire from the nearest SSS office.


    Duties and Responsibilities

    What are the duties and responsibilities of an SSS employee-member?

    An SSS member should:
    1. secure an SS number;
    2. ensure that he is reported by his employer to the SSS;
    3. pay his monthly share of contributions and ensure that these contributions are remitted to the SSS by his employer;
    4. ensure that SSS Form R3s (Quarterly Collection Lists), where his name is included, are submitted to the SSS by his employer every quarter;
    5. pay his monthly loan amortization, if any, through salary deduction and ensure that these payments are remitted to the SSS by his employer;
    6. update or correct his personal records with the SSS by submitting a duly filled-up SSS Form E-4 (Member's Data Amendment Form) and supporting documents, such as marriage certificate for change of status, or birth or baptismal certificate for change or correction of name or date of birth, to avoid delays in the processing of benefit claims; and
    7. be conscious of changes and improvements in SSS policies and benefit structure.
    What are the duties and responsibilities of an SSS employer-member?

    An employer is obliged to:
    1. require the presentation of the SS number of prospective employees;
    2. report all his employees for SS coverage within one month from date of employment by submitting an
    3. accomplished SSS Form R-1A at the membership counter of the nearest SSS office;
    4. deduct from his employees the monthly SS contribution based on the schedule of contributions; pay his share of contributions including Employees' Compensation (EC) and remit these contributions to any SSS-accredited bank within five days after the covered month;
    5. submit a summary of all his employees' contributions (Contribution Collection List) together with a copy of the Special Bank Receipt (SBR) and SSS Form R-5 (Payment Return Form) to the nearest SSS branch or Postal Services Office within 10 days after the applicable quarter;

      An employer may also participate in the SSSNet, a computer service using the electronic data interchange technology, designed to hasten the posting of employees contributions for faster processing and availment of benefits and loan privileges. Employers who are using this facility shall pay their employees' contributions and transmit both the employee and employer contributions data on or before the 10th day following the month when said contributions are due and applicable.

      Or, the employer may opt to participate in the R3 Tape/ Diskette Project, which allows the submission of the quarterly summary of employees' contributions thru a computer tape or diskette. This system is a better alternative to manual reporting as it minimizes encoding errors and processing time. Under this scheme, the employer shall submit the R3 tape or diskette on or before the last working day of the applicable month.
    6. issue official receipts and maintain official records of employment and remittances for all contributions deducted from his employees every month or indicate such deductions from his employees' pay envelopes;
      A household helper employer should submit an accomplished SSS Form H-3 (Quarterly Collection List for Househelpers) together with the SSS Form R-5s. Household helpers employers in the National Capital Region may enroll in the Auto-Debit Arrangement System, which allows the one-time enrollment of the employer's bank account for the automatic payment of monthly SS contributions and loan repayments. This arrangement is open at the United Coconut Planters Bank, Far East Bank and Trust Co., Equitable Bank, Bank of the Philippine Islands, Metropolitan Bank and Trust Co. and the Philippine National Bank.

    7. remit to the SSS all salary, educational, stocks investment or privatization loan amortization of his employees and submit an accomplished SSS Form ML-1 (Quarterly Salary/ Educational/ Calamity/ Stock Investment Loan Payment Return Form) to any of the SSS-accredited banks on or before the 20th day of the month after the applicable quarter; submit a summary of all employees' loan amortization thru an accomplished SSS Form ML-2 (Collection List) with copies of the SBRs and SSS Form ML-1 to the nearest branch or Postal Services Office within 10 days after the applicable quarter;

      An employer may also participate in the Salary Loan Repayment Tape/Diskette project, which allows the submission of the quarterly summary of employees' loan repayment thru a computer tape or diskette. This system provides the employer with convenience and hastens the posting of member's loan repayments. Under this scheme, the employer shall submit the ML-2 tape or diskette on or before the last working day of the applicable month.

    8. advance SS and EC sickness benefits due his employees once these are approved by the SSS;
    9. advance SS maternity benefits due to qualified female employees;
    10. file for reimbursement for all legally advanced sickness and maternity benefits;
    11. keep his employees updated on the changes in SSS policies and increases in their benefits;
    12. ensure that all forms submitted are properly and accurately accomplished;
    13. inform SSS of any change in company address, business name, or temporary/permanent cessation of business operations thru the submission of a duly notarized SSS Form R-8 (Employer's Data Amendment Form);
    14. submit annually an updated SSS Form L-501 (Specimen Signature Card); and,
    15. certify Medicare forms and other SSS-related documents for the employees when required for purposes of their claims.

    What are the duties and responsibilities of a voluntary/self-employed member?

    A voluntary/self-employed member should:
    1. pay his contributions using SSS Form RS-5 (Contributions Payment Return Form) monthly or in accordance with the prescribed schedule; In case of change in monthly earnings or contribution, he should notify the nearest SSS office in writing.
    2. update or correct his personal records with the SSS by submitting a duly filled-up SSS Form E-4 (Member's Data Amendment Form) and supporting documents such as marriage certificate;
    3. be conscious of changes and improvements in SSS policies and benefit structure.
    Self-employed and voluntary members in the National Capital Region may enroll in the Auto-Debit Arrangement System, which allows the one-time enrollment of the member's bank account for the automatic payment of monthly SSS contributions and loan repayments. This arrangement is open at the United Coconut Planters Bank, Far East Bank and Trust Co., Equitable Bank, Bank of the Philippine Islands, Metropolitan Bank and Trust Co., and the Philippine National Bank.


    Contributions

    Monthly contributions based on the gross compensation of SSS members are payable under two programs, as follows:
    1. SSS - 9.4% average monthly compensation not exceeding P15,000 and payable by both employer (6.07%) and employee (3.33%).
    2. EC - 1% of average monthly compensation not exceeding P1,000 and payable only by the employer.
    What is the basis for determining the monthly salary credit and monthly contributions of an SSS member?
    1. For an employee - The monthly salary credit should be based on the total actual remuneration from employment, including cost of living allowance, as well as the cash value of any remuneration paid in kind as stated in the Social Security Law of 1997, Sec. 8 (f).

      The monthly contributions of a member can be determined based on his monthly salary credit which will be according to the Table of Contributions.

    2. For self-employed or voluntary members - the monthly earnings declared at the time of registration shall be the basis of his monthly salary credit. However, the declared earnings should not be lower than P1,000 per month except for the OFWs whose lowest monthly salary credit is pegged at P3,000.
    What is the minimum/maximum monthly salary credit of a member?

    The minimum monthly salary credit is P1,000 and the maximum is P15,000 beginning January 2002.

    What are the different modes of paying the SSS contributions?

    SSS contributions may be paid through:
    • accredited banks;
    • over-the-counter transactions at the Cashiering Department in the SSS head office;
    • electronic data interchange (EDI) for enrolled employer members;
    • automatic debit arrangement (ADA) with banks.
    How should the member pay his monthly contributions?
    1. For an employee, including household helpers - monthly through salary deduction, starting on the first month of employment.

      The employer should use SSS Form R-5 (Contributions Payment Return) for payments over-the-counter and through accredited banks. Household employers may also pay through ADA.

    2. For a self-employed member, including farmers and fisherfolks - monthly, upon approval of membership.

      The self-employed should use SSS Form RS-5 (Contributions Payment Return for Self-employed/ Voluntary Members) for payment through accredited banks or over-the-counter. He may also pay through ADA.

    3. For a voluntary member, including non-working spouses and OFWs - monthly. The voluntary member should use SSS Form RS-5 (Contributions Payment Return for Self-employed/ Voluntary Members) for payment through accredited banks or over-the-counter. He may also pay through ADA.

      Self-employed and voluntary members are allowed to change their monthly salary credit (MSC) once in a given year without a need for a written request. Increase or decrease in MSC shall be up to 20 percent of the current MSC but in no case shall it be lower than P1,000 (P3,000 for OFWs). Increase made in excess of 20 percent shall require the presentation and submission of a copy of the income tax return (ITR) for the prior year, duly received by the Bureau of Internal Revenue (BIR).

      Retroactive payment of contributions will not be allowed for self-employed and voluntary members.
    When is the remittance of contributions due?
    1. For employers

      1. Employers who remit through the electronic data interchange (EDI) system - on or before the 10th day of the month following the applicable month

      2. Household employers who remit through automatic debit arrangement (ADA) - deducted from bank account every 10th day of the month following the applicable month

      3. Employers, including household helper employers, who remit over-the-counter or through banks - on or before the 5th calendar day of the month following the applicable month

    2. For self-employed and voluntary members
      1. Self-employed and voluntary members who remit through automatic debit arrangement (ADA) - deducted from bank account on or before the 10th day of the month following the applicable month

      2. Self-employed and voluntary members who remit over-the-counter or through banks - on or before the 5th day of the month following the applicable month
    When and how should employers report their contribution payments to the SSS?
    1. Employers who remit through the electronic data interchange (EDI) system - monthly, through the Monthly Collection List (MCL), on or before the 10th day of the month following the applicable month.

    2. Household employers who remit through automatic debit arrangement (ADA) - reporting is done between the SSS and the bank upon enrollment of the employer.

    3. Employers, including household employers, who remit over-the-counter or through banks - within the first 10 days after every quarter ending in March, June, September and December using the Contribution Collection List (SSS Form R-3) with the copies of the validated SSS Form R-5 and SBR; or within the first 5 days following the applicable month using R-3 diskette with copies of the validated Form R-5 and SBR and transmittal letter.
    2003 Contribution Schedule (Tables)


    For more questions on Social Security, check out http://www.sss.gov.ph/.







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